***Click on the photo for the article PDF; click on the publication name for the link.
The Viral Quilt Comes Together, At Last
Chicago magazine (web), December 2019
But How Does That Make You Feel?
Marketing News, September 2019
Industrial Evolution
Marketing News, August 2019
Sell to Voters, Not Consumers
Marketing News, June/July 2019
Your Trickets Might Be Trash
Marketing News, April 2019
Online but Inaccessible
Marketing News, March 2019
9 Things I Learned at the World Cheese Championship
Culture, March 2018
Flying Blind: How Airlines Get the Customer Experience So Wrong with So Much Data
Marketing News, February 2018
After a Century of Whispers, Kotex Gets Noisy About Periods
Marketing News, September 2017
How to Build a Global Campaign Sundae
Marketing News, August 2016
Kitchen Conservation
Marketing News, July 2017
Kit Kat Takes a Chance on Social Media
Marketing News, April 2017
The Revolution was #Live
Marketing News, April 2016
Busting Out of the Card Catalog
Marketing News, February 2017
See Me, Feel Me, Watch Me
Marketing News, January 2017
Fumbling the Mascot
Marketing News, November-December 2016
The Out-of-Sight (Out-of-Mind) Female Boomer
Marketing News, October 2016
Answers in Action podcast
Nov. 2016-present
